| Dear Friends, As all of you know, more than a year ago, Knapp Chevrolet received a letter from General Motors stating that they would not renew our franchise agreement as of October 31, 2010. The last year has been a busy one, as we lobbied GM to reconsider their position by submitting several appeals, by visiting members of both Houses in Austin and Washington D.C., and b asking the U.S. Congress to intervene. We also created the SAVE KNAPP CHEVY campaign and received almost 8,000 signatures from all of you. We are pleased to announce we have signed a new agreement with GM, and will remain a Chevrolet dealer in Downtown Houston! We cannot thank you enough for your continued support this past year! The outcry of support from our friends and customers who value the Knapp Chevy presence in the revitalized and growing downtown Houston area has been both uplifting and humbling. Your voices were the strength that held our family of employees together, providing us additional proof of our importance to GM in Houston. One of our many lifetime customers bought his first car at Knapp in 1941 and continues to do business with us today. In large part, our successful reinstatement is due to the overwhelming support of our friends and customers. You spoke, GM listened, and now we have the opportunity to serve you for another 70 years! The Knapp Chevrolet family wants you to know that we are committed to you, our friends and customers. We have maintained a full staff, our Sales, Service, Body Shop, Parts, and Commercial departments are ready to assist you with all of your vehicle needs. Cars & trucks are arriving, our inventory is growing, and we are prepared to provide you the best customer experience possible. If you are in the market for a new car or truck, please let us know. To kick off our reinstatement, we will be offering heavy discounts to our saveknappchevy.com supporters who submit orders. Come in now to order a 2011 vehicle or to make a great deal on a 2010. Service customers will benefit too. Print out this letter, and we have a special service discount for all of our saveknappchevy.com supporters. The special includes a tire rotation and Nitrogen tire inflation for $19.99. This is regularly priced at $65.99. Come in and let us get your vehicle’s tires ready for the long hot summer. The Nitrogen inflation helps maximize fuel economy, handling and tire life. We want to thank you, we want to reward you, and we want to show you, our loyal customers, that the future of Knapp Chevrolet is dedicated to you. Again, I want to thank everyone who has supported our efforts this past year. The letters, emails, calls, and words of encouragement have been overwhelming. We have always considered ourselves a small town dealer in the middle of a big city, focusing on customer service with honesty and integrity. You have shown us that our business is appreciated, that our customers are our friends, and that there will always be a need for Knapp Chevrolet in downtown Houston! Sincerely, Bobby Knapp Sincerely, Bobby Knapp Follow us on Twitter or Facebook Please sign up for updates by signing the petition below.
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